Why Is Life360 Not Updating Location?<\/h2>\n\n\n\n![\"\"](\"https:\/\/www.familyorbit.com\/blog\/wp-content\/uploads\/2024\/04\/why-life360-not-updating-location.jpg\")
<\/figure>\n\n\n\nNetwork and GPS Issues<\/h3>\n\n\n\n
Perhaps, the number one reason why the Life360 app would stop updating the location is because the device\u2019s network connection is turned off<\/a> or the smartphone is simply located in a place with a poor Internet connection or a weak GPS signal.<\/p>\n\n\n\nBattery Optimization<\/h3>\n\n\n\n
The Life360 app will get automatically disabled when the battery is 10% or less.<\/strong> The application also won\u2019t be able to update the location, if the smartphone is in low-power or battery-saving mode or if you have switched on battery optimization on the device. <\/p>\n\n\n\nApp Permissions<\/h3>\n\n\n\n
The application won\u2019t start collecting location data unless you allow it to. If the app permissions are disabled, Life360 will fail to update the location. <\/p>\n\n\n\n
Privacy Settings<\/h3>\n\n\n\n
Your smartphone uses GPS technology to track your location in real time. However, this will not happen, if the phone user does not allow access to location-based services. <\/p>\n\n\n\n
So, if Life360 is not updating the location, the location services in the phone\u2019s privacy settings might be set to \u2018off\u2019. <\/p>\n\n\n\n
Server Issues<\/h3>\n\n\n\n
The problem might have emerged from Life360\u2019s end. The application or the website can go down at any time, and in such a case the only way to fix the issue is by giving the company a few hours to deal with it.<\/p>\n\n\n\n
You can check if any other users are currently experiencing the same problem here<\/a>. <\/p>\n\n\n\nDevice-Specific Problems<\/h3>\n\n\n\n
There are a few different device-specific problems that you might be dealing with:<\/p>\n\n\n\n
- The device is turned off altogether<\/li>
- Your device is incompatible with Life360<\/a><\/li>
- You are currently using a VPN<\/li>
- You have accidentally left the Life360 circle<\/a> <\/li>
- Your device\u2019s hotspot is turned on<\/li><\/ul>\n\n\n\n
How to Fix Life360 Not Updating Location<\/h2>\n\n\n\nCheck the Network Connection<\/h3>\n\n\n\n
If the Internet connection is not strong enough, Life360 won\u2019t be working properly.<\/p>\n\n\n\n
In case you\u2019re at home, you might want to try restarting the Wi-Fi router<\/a><\/strong>. Also, make sure that the router is located as close to the center of your home as possible and that it\u2019s not resting on the floor (typically, the higher you place the device, the better the signal).<\/p>\n\n\n\nIf you\u2019re using your mobile internet outside, you might want to clear the cache on the browser and turn off any inactive background apps<\/strong> to speed up the mobile data. <\/p>\n\n\n\nCheck the Location Settings<\/h3>\n\n\n\n
You have to enable location services for Life360 to work its magic.<\/p>\n\n\n\n
For Android Users<\/strong><\/p>\n\n\n\n- Tap \u2018settings\u2019.<\/li>
- Choose \u2018location\u2019.<\/li>
- Move the slider to \u2018on\u2019.<\/li><\/ol>\n\n\n\n
![\"\"](\"https:\/\/www.familyorbit.com\/blog\/wp-content\/uploads\/2024\/05\/location-services-001.jpeg\")
<\/figure>\n\n\n\nFor iPhone Users<\/strong><\/p>\n\n\n\n- Go to \u2018settings\u2019.<\/li>
- Select \u2018privacy\u2019 and \u2018location services\u2019.<\/li>
- Move the switch to \u2018on\u2019.<\/li><\/ol>\n\n\n\n
![\"\"](\"https:\/\/www.familyorbit.com\/blog\/wp-content\/uploads\/2024\/04\/check-location-settings-iph-1024x614.jpg\")
<\/figure>\n\n\n\nAllow Life360 to Run in the Background<\/h3>\n\n\n\n
The creators advise keeping the app open for better location tracking. By the way, Life360 will stop working completely if you don\u2019t open the app for over 3 days<\/strong>.<\/p>\n\n\n\nTo make sure that never happens, you might want to allow the application to always run in the background. To enable this setting, simply:<\/p>\n\n\n\n
- Open your smartphone\u2019s settings.<\/li>
- Choose the Life360 app.<\/li>
- Select \u2018allow background data usage\u2019 or \u2018background app refresh\u2019 and turn the setting on.<\/li><\/ol>\n\n\n\n
![\"\"](\"https:\/\/www.familyorbit.com\/blog\/wp-content\/uploads\/2024\/04\/allow-background-life360-1024x614.jpg\")
<\/figure>\n\n\n\nCheck Your Life360 Account<\/h3>\n\n\n\n
Tap on the app and make sure that you are actually logged in. If everything appears to be okay, you can try reconnecting your device.<\/p>\n\n\n\n
- Select \u2018settings\u2019 in the upper left corner of the screen.<\/li>
- Scroll down to find \u2018log out\u2019.<\/li>
- Force close the application.<\/li>
- Power the smartphone off for at least 2 minutes.<\/li>
- Log back into the app.<\/li><\/ol>\n\n\n\n
![\"\"](\"https:\/\/www.familyorbit.com\/blog\/wp-content\/uploads\/2024\/04\/log-out-life360-566x1024.jpg\")
<\/figure>\n\n\n\nBefore giving this easy fix a try, ensure that you remember your password. <\/p>\n\n\n\n
Disable Low Power Mode<\/h3>\n\n\n\n
If your smartphone is set to low power mode<\/a>, the app will fail to update the location. Thankfully, disabling the low-power mode is quite simple.<\/p>\n\n\n\nFor Android Users<\/strong><\/p>\n\n\n\n- Go to your phone settings.<\/li>
- Select \u2018battery\u2019.<\/li>
- Ensure that all the modes are toggled off (Power Saving mode, Ultra Power Saving mode, and Performance mode).<\/li><\/ol>\n\n\n\n
For iPhone Users<\/strong><\/p>\n\n\n\n- Open \u2018settings\u2019.<\/li>
- Tap \u2018battery\u2019.<\/li>
- Move the slider to the left to turn Low Power Mode off.<\/li><\/ol>\n\n\n\n
![\"\"](\"https:\/\/www.familyorbit.com\/blog\/wp-content\/uploads\/2024\/04\/disable-low-power-mode-iph-1024x614.jpg\")
<\/figure>\n\n\n\nTurn off Battery Optimization<\/h3>\n\n\n\n
To switch off the battery optimizer on an Android device, open \u2018settings\u2019, select \u2018battery\u2019, tap the three-dot menu, choose \u2018advanced optimization\u2019, and then disable Deep optimization and Sleep Standby optimization.<\/p>\n\n\n\n![\"\"](\"https:\/\/www.familyorbit.com\/blog\/wp-content\/uploads\/2024\/05\/turn-off-battery-optimizer.jpeg\")
<\/figure>\n\n\n\niPhones do not have such a feature, only Optimized Battery Charging<\/a> that does not interfere with the Life360 app. <\/p>\n\n\n\nReinstall or Update Life360<\/h3>\n\n\n\n
If none of the tips mentioned above have helped, you can try reinstalling the app. But first, make sure that there are no updates available. The application will not work correctly if you or any of your family members<\/a> are using the old version<\/strong>.<\/p>\n\n\n\nTo check that, simply go to the app store. If there is an \u2018update\u2019 button next to the Life360 app, you would have to download the latest version.<\/p>\n\n\n\n
To fully reinstall the application, delete it from your smartphone and then download Life360 from the app store. Ensure that no other device is using the application, otherwise, you won\u2019t be able to delete it. <\/p>\n\n\n\n
Restart Your Device<\/h3>\n\n\n\n
Some background issues in your smartphone might be causing the issue. Restart the phone and see if that helps. <\/p>\n\n\n\n
Life360 Location Sharing Paused?<\/h2>\n\n\n\n
A user can manually pause location sharing<\/a><\/strong> in the Life360 app; in such a case the person\u2019s location will stop getting updated.<\/p>\n\n\n\nTo enable location sharing on your phone:<\/p>\n\n\n\n
- Open the app and tap the \u2018settings\u2019 icon.<\/li>
- Select \u2018location sharing\u2019. <\/li>
- Select the Circle for which the feature has been paused.<\/li>
- Move the slider to the right to enable location sharing.<\/li><\/ol>\n\n\n\n
![\"\"](\"https:\/\/www.familyorbit.com\/blog\/wp-content\/uploads\/2024\/04\/enable-location-sharing-life360-1024x614.jpg\")
<\/figure>\n\n\n\nBest Alternative to Life360: Track Your Kid’s Location <\/h2>\n\n\n\n
If you\u2019re looking for an alternative to Life360, you should definitely give Family Orbit<\/a> a try. <\/p>\n\n\n\nThe app allows you to not only track your child\u2019s location but also monitor all of the phone activities<\/strong> which helps you to protect your kid from both real-life and cyber threats. <\/p>\n\n\n\nFamily Orbit vs. Life360: A Comparison<\/h2>\n\n\n\nFeatures<\/h3>\n\n\n\n![\"Family](\"https:\/\/www.familyorbit.com\/blog\/wp-content\/uploads\/2023\/09\/monitor-your-child-phone-activities-with-family-orbit-1-1024x536.jpg\")
<\/a><\/figure>\n\n\n\nLife360<\/strong> uses location tracking to pinpoint the location of users. The application offers crash detection and SOS alerts with emergency dispatch, but the app cannot see the phone activity and search history<\/a> of the user.<\/p>\n\n\n\n
<\/figure>\n\n\n\nNetwork and GPS Issues<\/h3>\n\n\n\n
Perhaps, the number one reason why the Life360 app would stop updating the location is because the device\u2019s network connection is turned off<\/a> or the smartphone is simply located in a place with a poor Internet connection or a weak GPS signal.<\/p>\n\n\n\n The Life360 app will get automatically disabled when the battery is 10% or less.<\/strong> The application also won\u2019t be able to update the location, if the smartphone is in low-power or battery-saving mode or if you have switched on battery optimization on the device. <\/p>\n\n\n\n The application won\u2019t start collecting location data unless you allow it to. If the app permissions are disabled, Life360 will fail to update the location. <\/p>\n\n\n\n Your smartphone uses GPS technology to track your location in real time. However, this will not happen, if the phone user does not allow access to location-based services. <\/p>\n\n\n\n So, if Life360 is not updating the location, the location services in the phone\u2019s privacy settings might be set to \u2018off\u2019. <\/p>\n\n\n\n The problem might have emerged from Life360\u2019s end. The application or the website can go down at any time, and in such a case the only way to fix the issue is by giving the company a few hours to deal with it.<\/p>\n\n\n\n You can check if any other users are currently experiencing the same problem here<\/a>. <\/p>\n\n\n\n There are a few different device-specific problems that you might be dealing with:<\/p>\n\n\n\n If the Internet connection is not strong enough, Life360 won\u2019t be working properly.<\/p>\n\n\n\n In case you\u2019re at home, you might want to try restarting the Wi-Fi router<\/a><\/strong>. Also, make sure that the router is located as close to the center of your home as possible and that it\u2019s not resting on the floor (typically, the higher you place the device, the better the signal).<\/p>\n\n\n\n If you\u2019re using your mobile internet outside, you might want to clear the cache on the browser and turn off any inactive background apps<\/strong> to speed up the mobile data. <\/p>\n\n\n\n You have to enable location services for Life360 to work its magic.<\/p>\n\n\n\n For Android Users<\/strong><\/p>\n\n\n\n For iPhone Users<\/strong><\/p>\n\n\n\n The creators advise keeping the app open for better location tracking. By the way, Life360 will stop working completely if you don\u2019t open the app for over 3 days<\/strong>.<\/p>\n\n\n\n To make sure that never happens, you might want to allow the application to always run in the background. To enable this setting, simply:<\/p>\n\n\n\n Tap on the app and make sure that you are actually logged in. If everything appears to be okay, you can try reconnecting your device.<\/p>\n\n\n\n Before giving this easy fix a try, ensure that you remember your password. <\/p>\n\n\n\n If your smartphone is set to low power mode<\/a>, the app will fail to update the location. Thankfully, disabling the low-power mode is quite simple.<\/p>\n\n\n\n For Android Users<\/strong><\/p>\n\n\n\n For iPhone Users<\/strong><\/p>\n\n\n\n To switch off the battery optimizer on an Android device, open \u2018settings\u2019, select \u2018battery\u2019, tap the three-dot menu, choose \u2018advanced optimization\u2019, and then disable Deep optimization and Sleep Standby optimization.<\/p>\n\n\n\n iPhones do not have such a feature, only Optimized Battery Charging<\/a> that does not interfere with the Life360 app. <\/p>\n\n\n\n If none of the tips mentioned above have helped, you can try reinstalling the app. But first, make sure that there are no updates available. The application will not work correctly if you or any of your family members<\/a> are using the old version<\/strong>.<\/p>\n\n\n\n To check that, simply go to the app store. If there is an \u2018update\u2019 button next to the Life360 app, you would have to download the latest version.<\/p>\n\n\n\n To fully reinstall the application, delete it from your smartphone and then download Life360 from the app store. Ensure that no other device is using the application, otherwise, you won\u2019t be able to delete it. <\/p>\n\n\n\n Some background issues in your smartphone might be causing the issue. Restart the phone and see if that helps. <\/p>\n\n\n\n A user can manually pause location sharing<\/a><\/strong> in the Life360 app; in such a case the person\u2019s location will stop getting updated.<\/p>\n\n\n\n To enable location sharing on your phone:<\/p>\n\n\n\n If you\u2019re looking for an alternative to Life360, you should definitely give Family Orbit<\/a> a try. <\/p>\n\n\n\n The app allows you to not only track your child\u2019s location but also monitor all of the phone activities<\/strong> which helps you to protect your kid from both real-life and cyber threats. <\/p>\n\n\n\n Life360<\/strong> uses location tracking to pinpoint the location of users. The application offers crash detection and SOS alerts with emergency dispatch, but the app cannot see the phone activity and search history<\/a> of the user.<\/p>\n\n\n\nBattery Optimization<\/h3>\n\n\n\n
App Permissions<\/h3>\n\n\n\n
Privacy Settings<\/h3>\n\n\n\n
Server Issues<\/h3>\n\n\n\n
Device-Specific Problems<\/h3>\n\n\n\n
How to Fix Life360 Not Updating Location<\/h2>\n\n\n\n
Check the Network Connection<\/h3>\n\n\n\n
Check the Location Settings<\/h3>\n\n\n\n
<\/figure>\n\n\n\n<\/figure>\n\n\n\nAllow Life360 to Run in the Background<\/h3>\n\n\n\n
<\/figure>\n\n\n\nCheck Your Life360 Account<\/h3>\n\n\n\n
<\/figure>\n\n\n\nDisable Low Power Mode<\/h3>\n\n\n\n
<\/figure>\n\n\n\nTurn off Battery Optimization<\/h3>\n\n\n\n
<\/figure>\n\n\n\nReinstall or Update Life360<\/h3>\n\n\n\n
Restart Your Device<\/h3>\n\n\n\n
Life360 Location Sharing Paused?<\/h2>\n\n\n\n
<\/figure>\n\n\n\nBest Alternative to Life360: Track Your Kid’s Location <\/h2>\n\n\n\n
Family Orbit vs. Life360: A Comparison<\/h2>\n\n\n\n
Features<\/h3>\n\n\n\n
<\/a><\/figure>\n\n\n\n
![](\"https:\/\/www.familyorbit.com\/img\/fo-logo-main.svg\"){kind=logo}
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