Frequently Asked Questions

Can I try it before committing?

You can explore the full experience using our live demo before starting.
👉 Open Demo

Can I cancel my Family Orbit premium subscription before it expires?

Yes, you can cancel your Family Orbit premium subscription at any time before the next renewal period. This means that if you decide to stop using the service, you can prevent the subscription from automatically renewing at the end of the current billing cycle. Your subscription will remain active until the end of the current billing period, but no further charges will be made after cancellation. This allows you to continue using the premium features until your subscription period ends, even after you've chosen to cancel.

Do I need to buy a separate Premium membership for each child?

With just one license for either the Android or iOS app, you can monitor up to five different devices that belong to your children. This means you don’t need separate licenses for each device, making it convenient and cost-effective to keep track of all your children’s activities from one central platform.

If the product doesn't work, am I eligible for a refund?

Yes, you are eligible for a refund if the product doesn't work as advertised. Family Orbit offers a 14-day money-back guarantee to ensure your satisfaction. If you encounter any issues or the product fails to meet your expectations, simply contact us within 14 days of your purchase for a full refund. For any questions or to initiate a refund, please reach out to us at [email protected].

What happens after I continue?

You’ll complete a secure checkout, then get instant access to your dashboard. From there, you can connect a device and start monitoring in minutes.
👉 See how the dashboard looks

What are the available payment options?

We offer several convenient payment options for your online subscription. You can use major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, PayPal is accepted as a secure payment method. These options ensure flexibility and ease when subscribing to our services.
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Testimonials

Leslie

I love this service, thank you for offering such a good product. I recently purchased a different program that ended up being a scam, so I am grateful that this one is offered by a good company with great customer service. Thank you!

George

I have to thank you for your great help. It's rare that I find companies with such great response time and efficiency.

Thomas

I’m pretty impressed with your app so far and I’ve used many of them. Most. Didn’t do half of what I was looking for. Fam orb. Is pretty good.