Family Orbit - Support Center We are here to help!

The support section has everything you need to know about parental monitoring through Family Orbit. Explore the frequently asked questions, or contact us through the help desk. we will answer your specific question in a jiffy!

Support Options

In today’s digital age, having a mobile phone or tablet is essential for most adults and increasingly common for children. As parents, it’s reassuring to know that these devices can help keep your child safe. However, children may not always have the maturity to use such powerful tools responsibly. That’s where our support comes in.

Family Orbit helps you keep your young child or teenager on the right track and out of harm’s way.

This page describes some of the different ways to use Family Orbit. If you still have a product question or support-related issue, please open a new support ticket.

All support tickets are answered by email within 24 hours, however most requests are answered much sooner.

Open a Support Ticket

Need help? Contact our support team, and we’ll get back to you within 24 hours to assist with your inquiries.

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Knowledge Base

Explore our comprehensive Knowledge Base for detailed guides, FAQs, and troubleshooting tips to help you get the most out of our services.

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Downloads

Access the latest software updates, installation guides, and user manuals for all our products.

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About Us

Learn more about our mission, values, and the team behind our parental control solutions.

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Cancel Subscription

Need to cancel your subscription? Follow our easy step-by-step process or contact support for assistance.

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Blog & Tips

Stay informed with our latest articles, tips, and best practices for keeping your child safe online.

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Family Orbit helps you keep your young child or teenager on the right track and out of harm’s way.

This page describes some of the different ways to use Family Orbit. If you still have a product question or support-related issue, please open a new support ticket.

All support tickets are answered by email within 24 hours, however most requests are answered much sooner.

Contact Us

Created by parents for parents, Family Orbit is a close-knit community of people dedicated to protecting our children’s safety.

We’re here to listen to your feedback, answer your questions, and stand by your side. Connect with us today!

Mail

AppObit LLC
105 N 1ST ST #429
San Jose, CA
USA (95103)

Support

[email protected]
24/7 Live Chat
(888) 291-8794

Press

Business Enquiries

Android Monitoring

With Android devices, you’ll gain all the information you need to keep your child safe, plus access to additional insights you may not have even considered.

iCloud Monitoring

If you have their iCloud credentials, you can quickly connect their account and begin monitoring right away.

iPhone Monitoring

Is their iOS device connected to the same Wi-Fi network as your computer? You’ll receive the latest updates whenever they connect to the same network.

Mobile App

Download Family Orbit from the App Store or Google Play to start monitoring their phone with ease and peace of mind.

Testimonials

Leslie

I love this service, thank you for offering such a good product. I recently purchased a different program that ended up being a scam, so I am grateful that this one is offered by a good company with great customer service. Thank you!

George

I have to thank you for your great help. It's rare that I find companies with such great response time and efficiency.

Thomas

I’m pretty impressed with your app so far and I’ve used many of them. Most. Didn’t do half of what I was looking for. Fam orb. Is pretty good.

14-Day Money Back

If it does not work as advertised, you are eligible for a refund within 14 days of purchase.

Secure Purchase

Your privacy is important to us. We safeguard all personal and financial information.

Fast Support

To assist with any questions or concerns, our Customer Service team is available 24/7.

Cancel Anytime

Your subscription can be canceled at any time if you no longer need it.

Frequently Asked Questions

What is Family Orbit?

Family Orbit is a comprehensive parental control app designed to help parents monitor their child's phone usage, location, and online activities. It provides real-time tracking, access to phone logs, and alerts to ensure your child's safety.

What’s the difference between iOS App Monitoring and iCloud Monitoring?

iOS App Monitoring requires installing an app on your child's device, allowing real-time monitoring of their activities. iCloud Monitoring, on the other hand, requires no installation or jailbreaking and provides access to call history, text messages, web browsing history, WhatsApp messages, and more by syncing with your child’s iCloud account.

What can I monitor with Family Orbit?

Family Orbit allows you to monitor your child’s text messages, call logs, location history, web browsing history, calendar events, photos, and contacts. Additionally, you can set up geo-fences to receive alerts when your child enters or leaves specific locations.

What should I do if I encounter issues with Family Orbit?

If you experience any problems with Family Orbit, you can open a support ticket, and our team will respond within 24 hours. You can also visit our Knowledge Base for articles and guides on common issues.

Where do I get the promo code to review Family Orbit on my blog?

Contact Us We would be happy to share a promo code for a Family Orbit Premium subscription so that you can evaluate Family Orbit on your blog or review website. You can also download our Press Kit here.

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